In our Season 6 finale, Bianca Pollart, RN, BSN, shares a doozy of a cautionary tale about how a primary care provider who doesn’t listen to you can harm your health and well-being.

Suzy Parker, RN, from Guardian Nurses, gives actionable advice on how to appeal when your health insurance company denies a claim.

This week, we hear from Samantha Salerno, RN, BSN, who tells us all about a case in which a patient’s treatment for a painful condition was delayed — because his doctors and nurses made assumptions based on his tattoos.

This week, Betty speaks with her colleague Samuel Hirst, RN, BSN, about working with patients who have substance use and mental health issues. He also offers powerful advice for families and friends who want to support loved ones who are struggling with addiction.

After lengthy and complex hospital stays, follow-up care is exceedingly important. Unfortunately, it’s not uncommon for patients and their families to head home without a full understanding of what they are supposed to do next. This week’s episode highlights the work of Diane Bassett, RN, who recently helped a patient set up home care, find a primary care physician, and set up appointments with specialists after a patient was discharged without clear instructions after a catastrophic accident.