Artificial intelligence is rapidly changing healthcare — but is it improving patient care or creating new risks?

In this episode of Beyond the Bedside, Guardian Nurses Founder and CEO Betty Long, MHA, RN, and nurse advocate Rebecca Rivkin-Czarkowski, MPH, BSN, RN, explore a real-life experience with a virtual “discharge agent” and what it could mean for the future of patient communication.

From missed medications to confusion during transitions of care, discharge is already one of the most vulnerable moments in healthcare. So, what happens when human interaction is replaced by screens, or eventually, AI?

This conversation dives into:
The rise of virtual discharge systems
Communication breakdowns in healthcare
Risks for older adults and vulnerable patients
The role of nurses vs. technology
What patients and families should watch for

If you or a loved one is navigating the healthcare system, this is a must-watch.

Takeaway: Always ask questions, clarify instructions, and advocate for yourself—especially during discharge.