Nationwide, Next-Level Patient Advocacy: Our Nurse Advocates Make the Healthcare System Work for Patients
VIDEO tells the harrowing story of Tami’s three month, life-or-death ordeal and the nurse advocate who got her through it
Employers and union health & welfare funds can offer patient advocacy services as a benefit. Individuals can engage us privately.
Why is patient advocacy in demand today? Our healthcare system is too complex for patients to navigate on their own. Research shows that only slightly more than half of Americans actually get the appropriate care when they are sick. Even fewer receive an accurate bill.
Our patient advocates are experienced nurses who ensure patients make informed healthcare decisions, get appropriate, high-quality care, and have expert help deciphering bills and dealing with insurance companies.
Clients currently providing Guardian Nurses patient advocacy services to their members or employees see improved patient outcomes and reduced costs.
Highlights of Next-Level Patient Advocacy
- Our nurse advocates work with and for the patient, not the hospital or health system, and not the insurance company. Their independence enables them to focus on one goal: the best possible outcome for the patient.
- Our advocates facilitate second opinions, and if current medical providers are not the best qualified to treat the patient, they facilitate transfer to a top provider.
- Our healthcare advocacy program is not telephone-only. When needed, the advocate goes with the patient to medical appointments and makes in-person home and hospital visits.
- Our patient advocacy services are available in every state.
Patients and their families can count on their nurse advocate to:
GO WITH YOU TO SEE DOCTORS, to ask questions and to get answers.
VISIT YOU in the hospital or at home to make sure you’re getting good care.
IDENTIFY PROVIDERS for all care needs and second opinions.
EXPEDITE APPOINTMENTS so you can be seen as quickly as possible.
EXPLAIN A NEW DIAGNOSIS to help you make informed decisions.
PROVIDE DECISION SUPPORT when you consider treatment options.
ASSIST IN OBTAINING covered equipment and services.
BE YOUR GUIDE, coach and advocate for any healthcare issue.
Nurse advocates do not make medical or financial decisions for you, make a medical diagnosis, determine fault or legal liability, provide direct nursing care or provide financial management services.
See what others are saying about advocacy
Clients who have engaged us for patient advocacy services share their stories to help others understand the benefits of having a nurse light their way through the healthcare maze.
Individuals and families can engage us privately
Individuals typically contract with Guardian Nurses when they are frightened, confused or overwhelmed by a healthcare issue, or sense they are not receiving the best care.
Health benefits brokers can partner with us
Employee health benefits consultants upgrade and differentiate their offerings when they partner with Guardian Nurses for uniquely valuable patient advocacy services.