Testimonials
In their own words: What our patients say about the support they received from Guardian Nurses
We are fortunate to receive many, many statements of gratitude from the patients and families we help to get what they need from the healthcare system. Here are a few testimonials:
A surgical error nicked Aja King’s vocal cords. Guardian Nurses became her voice, then helped her get her own voice back. Aja had access to Guardian Nurses Healthcare Advocates as a benefit of her membership in AFSCME District Council 47.
Tami McMoran’s intestine was punctured during an appendectomy. Guardian Nurses advocated for her and supported her husband during a three-month, life-or-death ordeal. Tami had access to Guardian Nurses Healthcare Advocates as a benefit of her employment at Firstrust Bank.
The support we received from Joe McLaughlin, you and your organization during Irene’s hospitalization was invaluable. In hindsight I see just how fragile and brittle I was immediately following our accident and, while I certainly felt it in the moment, I appreciate just how challenging that time was for me as I attempted to navigate the myriad fraught pathways of the healthcare system. You and Joe stepped in at just the right moment and afforded me some much-needed guidance, knowledge and support.
I cannot begin to express my gratitude to you and your staff. Rebecca and Karen have done everything in their power to make my treatment as easy and as stress free as possible. Even though I’m a nurse, I always felt like the patient and in great care. The physician recommendations were amazing. I am very grateful for Guardian Nurses and will be encouraging others to utilize this benefit. Thank you so much for letting me focus on my well-being instead of scheduling, planning, researching providers, etc. I could not have done it without all of you.
In 2024, I received devastating news, a second primary cancer diagnosis, after 15 years of remission. The emotional impact was overwhelming and left me feeling lost and vulnerable.
During one of the most difficult times of my life, the Guardian Nurses advocacy program became a true lifeline. My Guardian Nurse stood by me every step of the way. She helped me navigate the complexities of my FMLA paperwork, coordinated second opinions, clarified confusing test results, and made sense of my rare diagnosis.
She also researched and connected me with valuable resources I wouldn’t have found on my own. But above all, what meant the most was her presence. She offered a compassionate ear and unwavering support when I needed it most. Her guidance and care made an immeasurable difference in my journey, and I’m deeply grateful for the strength and peace of mind she helped me find. Guardian Nurses is more than just a nurse advocacy program; they are a compassionate lifeline, a trusted guide, and an unwavering source of support during some of life’s most difficult moments
I am a union iron worker from Local 401 in Philadelphia. Thanks to Guardian Nurses’ partnership with my union, I met Nadine Cooper, my nurse advocate.
My wife Lisa Marie was in the hospital and then had to go to rehab. Her lack of care in her first rehab facility had me very worried and stressed out. Then Nadine called me and I explained everything that was going on. When I hung up the phone, I felt at peace knowing that she was going to fight for the care my wife needed and deserved!
Nadine has been awesome! She is a very caring and passionate person and is such a blessing! My wife is now in a different rehab facility that Nadine helped her get into. My wife has a long way to go to get better, but without Guardian Nurses and Nadine, my wife would be lost to the system!
Thank you so much for everything and thank you for Nadine Cooper!
On a Saturday afternoon I received the devastating news that I had been diagnosed with an uncommon and aggressive form of breast cancer. Thanks to Guardian Nurses, by Monday evening I had an appointment with one of the top breast surgeons in the country and understood enough about what I was facing to put things in a realistic perspective. One of the most frightening things in facing a diagnosis like this is not knowing what to expect. My Guardian Nurse not only facilitated the process of obtaining treatment, she also educated me about the disease and the process of treating it. By providing this combination of compassionate support and education, she helped me to face my situation and rationally make the best decisions at each point during my care. Knowing she had my back throughout helped me to maintain a positive attitude and focus on “coming out smiling on the other side.” A million thank yous!