Health Benefits Consultants/Brokers: Offer Your Clients the Most Effective Programs Available for Managing Population Health
Upgrade and differentiate your employee health benefits offerings with next-level patient advocacy services that outperform any telephone-only support
We partner with many of America’s largest employee health benefits consultants, so we know your marketplace is very competitive. You need to continue finding ways to distinguish your company from the competition.
Patient advocacy is a sought-after component of the customer service mix. And providing outstanding customer service to your case’s employees after the sale is just as important as the signed BOR.
With Guardian Nurses as your trusted partner, your team gains a HIPAA-compliant ally providing uniquely valuable patient advocacy services that go well beyond telephone support. When needed, our nurse advocates will accompany patients on doctor visits to ask questions and ensure they understand everything, and visit them at the hospital or at home to ensure they are getting high-quality, appropriate care.
Your clients and their employees gain a diverse team of experienced nurse advocates working on their side and by their side whenever they are struggling with a healthcare issue. The nurse advocate’s expert support on clinical and insurance issues will reflect positively on you. The proof is in the patient testimonials!
A health benefits consultant and her client tell what makes our patient advocacy services unique. Hear from Colleen Davenport, Senior Vice President for Employee Benefits at Conner Strong & Buckelew, and her client, Helen Marshall, Executive Vice President for Human Resources at Campus Apartments.
As your partner, Guardian Nurses will:
- Provide outstanding service and superior outcomes.
- Drive immediate cost reductions as soon as nurse-guided patient interventions begin. For some clients, even one intervention makes a difference.
- Accept referrals directly from you when you hear of a client whose employee needs help.
- Provide quarterly utilization reports or requested ad hoc reports.
- Provide you with progress updates throughout the case, if requested.
- Offer marketing support by attending and presenting at employee meetings.
- Design and deliver customized programs to address your client’s specific needs, such as Lunch & Learn sessions, direct interventions, and group classes (disease management, smoking cessation, nutrition, etc.).