Meeting Patients Where They Are January 16th 2018

One of the more difficult challenges a nurse (or healthcare professional) faces is to meet a patient where they are.  Not geographically, of course, but emotionally.  I learned this lesson far too young when my mom was diagnosed with pancreatic...

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Follow the Money July 16th 2016

My nursing colleagues and I often get into playful banter about healthcare issues. Frequently, the topic of care coordination or coordination of care comes up in our dialogues. My response? Follow the money. If I'm being paid by the...

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It’s All About the Danish. May 21st 2016

"You didn't bring breakfast," she said.

This past week, I had been invited to speak to a group of RNs at a local hospital during their staff meeting.  I arrived around 8:30AM for the 9AM meeting and was greeted by the nurse...

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“Now you’ll be interviewing with one of our patients.” April 19th 2016

What a fabulous idea! Who better than to 'test' a candidate for a job at a cancer center than a patient?  After all, patients know best!!

At...

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We’re Number One! No, We Are…. March 16th 2016

Have you noticed where certain high-profile, nationally acclaimed healthcare facilities are partnering with local medical centers? In the last few years, I've read where the Cleveland Clinic (#1 for cardiac care) and a healthcare facility in Atlanta joined forces.  In 2013, Houston-based MD Anderson...

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Maybe We Should See a Veterinarian? June 20th 2015

I'm always interested in hearing stories about the healthcare system.  Good and not so good. This past week, a friend shared with me her recent story about interacting with the healthcare system.  And it made me think maybe we should...

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We Grieve Because We Care. February 06th 2015

Last week, three of our patients died.  Two deaths were not "surprises" as both patients had terminal cancer.  The other patient committed suicide so yes, his death was unexpected for everyone.  As nurses, we know that death is part of...

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I Love Serendipity. May 20th 2012

Who around us hasn't had the experience where you thought, "Wow, I don't know why that just happened, but I'll chalk it up to serendipity."  OK, maybe exactly those thoughts, but close enough.

There are alot of other synonyms for serendipity----luck,...

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HIPAA GONE WILD! February 02nd 2013

In the course of our work at Guardian Nurses, we often (ok, every day) have to deal with the federal healthcare privacy law called HIPAA.  Since we are working on behalf of patients, we need to get their written authorization...

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“Patient Centered Care? Absolutely! I’ll Get to That Right After My Meeting.” February 17th 2013

Through the years of healthcare innovation and reform, even going as far back as the 1990's, one of the favorite rallying cries of administrators is delivering and offering "patient centered care."  When I first heard the phrase, as a manager...

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