Happy and Healthy New Year! December 31st 2014

When I turned on my computer this morning, the image on my desktop was a gorgeous sunset amidst a sky with a few thin, wispy clouds and the blue gray waters of an ocean. The contrasting colors of the golden sky lit up by the setting sun atop the receding waves jetted my memory back…

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I Love Serendipity. May 20th 2012

Who around us hasn't had the experience where you thought, "Wow, I don't know why that just happened, but I'll chalk it up to serendipity."  OK, maybe exactly those thoughts, but close enough. There are alot of other synonyms for serendipity—-luck, karma, fate, destiny.  Regardless of what you call it, it works! Yesterday, a gorgeous…

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Next Storm? Protect Your Loved One Who Has Dementia November 25th 2012

November is National Alzheimer's Disease Awareness Month.  Several weeks ago, many of us and our families were in the midst of dealing with Hurricane (aka Super Storm) Sandy and her destructive aftermath. Days without power or heat, homes destroyed by flooding and fallen trees, and communications limited by our cable, internet and phone providers.  And this was for folks…

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Just in Case Grandma DOESN’T Get Run Over by a Reindeer… December 16th 2012

The traditional holiday season is once again upon us.  Malls are jammed with shoppers, Santa look-a likes are everywhere, and thousands of ovens crank out home-made cookies, pies, and breads.  Meanwhile, in neighborhoods everywhere, menorahs and Christmas lights blaze into the night.    We love the holidays because they tend to bring out the best…

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Saying Goodbye to 2012. December 28th 2012

Like alot of folks at this time of year, I am taking some time to look back on 2012 and 'close the books,' as it were, on the year.  As Oprah once commented, 'every January 1st we get another shot at doing things right.'  And so here we go….the countdown to 2013 begins.  I'd like…

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New Year’s Thoughts and Reminders December 31st 2012

Though it comes the same time every year, the New Year's holiday evokes anxiety in people who feel the need to "make resolutions" as they approach the new year.  I take a different approach.  Think of your resolution as a suggestion.  Don't put so much pressure on yourself. For those of us working in the world…

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HIPAA GONE WILD! February 2nd 2013

In the course of our work at Guardian Nurses, we often (ok, every day) have to deal with the federal healthcare privacy law called HIPAA.  Since we are working on behalf of patients, we need to get their written authorization that we can speak with their clinical providers and request records from facilities.  Patients easily…

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“Patient Centered Care? Absolutely! I’ll Get to That Right After My Meeting.” February 17th 2013

Through the years of healthcare innovation and reform, even going as far back as the 1990's, one of the favorite rallying cries of administrators is delivering and offering "patient centered care."  When I first heard the phrase, as a manager in an acute care hospital, I thought, "Um, isn't that what we WERE delivering?"  I couldn't…

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“Our nurses don’t give medical information.” March 19th 2013

Recently, it seems like we've had a flurry of facilities whose staff has been unwilling, for one reason or another, to speak with our nurse advocates over the phone.  Last week, I was asked to intervene in a case where our nurse advocate was having difficulty getting information DESPITE a signed authorization and consent on…

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Boston Bomber #2 Taken to Beth Israel/Deaconess Medical Center April 20th 2013

When I heard that the 19 y/o suspect had been apprehended and, because of his injuries, had been taken to the hospital, I thought, "Oh brother, God bless the hospital staff that will be treating and caring for him."  Amidst all the public sentiment surrounding the terrible tragedy at the Boston Marathon, and the ensuing…

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15th Anniversary Celebration for Guardian Nurses

Guardian Nurses celebrated its 15th year of improving patient outcomes and lowering healthcare costs with an anniversary party on November...

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