Services

Your MCC is a Registered Nurse (RN) who will:

VISIT YOU IN THE HOSPITAL
or at home to make sure you're getting the best care.

MAKE APPOINTMENTS
so you can be seen as quickly as possible.

GO WITH YOU to see doctors, to ask questions and to get answers.

BE YOUR GUIDE
Coach and advocate for any healthcare issue.

IDENTIFY PROVIDERS
for all care needs and second opinions.

RESOLVE PROBLEMS
with billing, claims and health insurance.

GET THINGS YOU NEED
such as healthcare equipment.

PROVIDE DECISION SUPPORT when you are thinking about treatments or surgery

EXPLAIN A NEW DIAGNOSIS to help you make informed decisions.

MCC services are available at no cost to members of USW Local 10-00086 Merck Employees Health and Welfare Fund – Lauren and their eligible dependents.

Bio

About Lauren Strauss, BSN, RN, your MCC:

Nurse Strauss joins our team in 2025 with more than 11 years of nursing experience. She has worked in a large, urban medical center in multiple critical care areas as well as a med-surg unit. Her most recent clinical experience was at an ambulatory surgical center.