7.4 The Right to Be Heard

7.4 The Right to Be Heard

This week, Alonda Wood, RN, BSN, shares a story about helping a patient whose antibiotic did more harm than good and an unresponsive medical team who made the situation even worse....
7.3 “The Navy Seals of Advocacy”

7.3 “The Navy Seals of Advocacy”

Guardian Nurses rookie Joe McLaughlin, RN, talks with Betty about his first memorable cases as a Nurse Advocate with the team. https://media.blubrry.com/lighting_your_way/content.blubrry.com/lighting_your_way/02350-2025-April_18-Podcast-Joe.mp3Podcast: Play in new...
7.2 In for the Long Haul

7.2 In for the Long Haul

This week, Betty talks with Jeneane Fitzmaurice, RN, BSN, and Heidi J. Davis, MSN, RN, CPN, NPD-BC, who help teamsters stay on the road by supporting their healthcare journeys....
7.1 Another Type of Advocate

7.1 Another Type of Advocate

In our Season 7 opener, we’re learning about how social workers and nurse advocates can work together to help patients. With Damali N. Stansbury, LSW, MSW....
6.12 A Very Bad Primary Care Provider

6.12 A Very Bad Primary Care Provider

In our Season 6 finale, Bianca Pollart, RN, BSN, shares a doozy of a cautionary tale about how a primary care provider who doesn’t listen to you can harm your health and well-being....
6.11 How to Appeal an Insurance Denial

6.11 How to Appeal an Insurance Denial

Suzy Parker, RN, from Guardian Nurses, gives actionable advice on how to appeal when your health insurance company denies a claim. https://media.blubrry.com/lighting_your_way/content.blubrry.com/lighting_your_way/02350-1100-Dec14-Podcast-Susie.mp3Podcast: Play in new...