Highlights in the history of Guardian Nurses

2017

Two pioneering programs earn Guardian Nurses a 2017 Health Care Innovator Award

Guardian Nurses Healthcare Advocates has been honored with a 2017 Health Care Innovator Award for finding innovative solutions to the challenges of quality, cost, and access to health care. The awards, given by the Philadelphia Business Journal, will be presented Sept. 14 at Ballroom at the Ben and winners will be profiled in the PBJ on Sept. 15.

Guardian Nurses has been a pioneer in patient advocacy since 2003, when Founder and President Betty Long, RN, MHA, saw the fear and confusion her elderly aunt confronted as she tried to navigate a maze of tests, treatments, conflicting opinions, hard choices and huge bills.

Long put together a team of experienced RNs who know how the healthcare system works and turned them into Nurse Advocates who make the system work for patients. In certain situations, the RN will accompany the patient on doctor visits – a popular option not offered by phone-only patient advocacy services.

Pioneering again 10 years later, Guardian Nurses launched its unique Mobile Care Coordinator® Program in 2013. Long literally mobilized her RNs by putting them in branded SUVs so they can visit patients in crisis at home, in the hospital or wherever the patient needs immediate guidance and support. The RNs bond with patients in their time of need and the trusting relationship enables the RN to continue motivating patients to make better healthcare decisions and take better care of themselves.

“The heart of Guardian Nurses is caring and trust between the nurse and the patient,” Long said. “But the bottom line for our clients is cost savings. Both the Nurse Advocate and Mobile Care Coordinator programs improve clinical outcomes, and that results in cost efficiencies.”

Clients include unions with self-funded health plans, brokers who include Guardian Nurses in corporate healthcare benefits for employees, and individuals who hire a Nurse Advocate to get straight answers, better care, and peace of mind for themselves or a loved one.

2016

It was a GOLD MEDAL year for the LifeSavers’ Dragon Boat squads as both the competitive and recreational boats took home gold medals in the Philadelphia International Dragon Boat Festival.

dragon_womensteam dragon_competitiveteam

2015

Betty Long, RN, MHA is named by Smart CEO Magazine as one of their 2015 Brava Award winners.  She was honored at a dinner on July 22nd at the Crystal Tea Room in Philadelphia.

Winners of Brava Awards Group Shot

2014

Year one closes on the Mobile Care Coordinator Program® with impressive results not only on level of patient engagement, but also in improving clinical outcomes!

2013

Guardian Nurses launches the unique Mobile Care Coordinator ProgramTM with Teamsters Local 830 in Philadelphia.

2012

Guardian Nurses continues its good work as healthcare advocates, expanding from Philadelphia with new broker clients in the New York and Los Angeles markets.

The Guardian Nurses’ team is interviewed and filmed for “Nurses: If Florence Could See Us Now,” a full-length documentary film being produced by Kathy Douglas, RN, a California-based filmmaker.

2011

Betty Long, RN, MHA is named by the Philadelphia Business Journal as one of their 2011 Women of Distinction Award Winners.  She was honored at a dinner on November 29th at the Philadelphia Downtown Sheraton.

Nurse Advocate Joanne Simone, RN, MBA, is named 2011 Patient Advocate of the Year Award at Dorland Health’s People Awards at the National Press Club in Washington, D.C.

Guardian Nurses president Betty Long began blogging on consumer healthcare topics. Her blog, Guarding Your Health, addresses advocacy, caregiving, elder care, hospitalizations and insurance.

Guardian Nurses Founder Betty Long was invited by Dr. Mehmet Oz to participate as an expert on the Sharecare website. Sharecare is an interactive social Q&A website created by Dr. Oz and Jeff Arnold. Leading physicians, nurses, hospitals, clinics, authors, healthcare companies and non-profits connect, interact and share their collective expertise encouraging consumers to ask, learn and act upon questions of health.

Guardian Nurses’ founder and president, Betty Long, RN, appears on the nationally syndicated Dr. Oz show to share “The Three Questions You Must Ask Your Doctor.”

2010

Guardian Nurses Celebrates Its Seventh Year!

Signed first contract with long-established Employee Assistance Program (EAP) to extend advocacy services to clients.

2009

Guardian Nurses is certified as a Women’s Business Enterprise (WBE) by the Women’s Business Enterprise Council of PA-DE-sNJ (WBENC).

2008

Guardian Nurses Founder and President Betty Long, RN, MHA, receives national award sponsored by Glamour Magazine and TAG Heuer North America for her work helping patients in the community.

Guardian Nurses is certified as a Women’s Business Enterprise (WBE) by the Pennsylvania Department of General Services.

Betty Long, RN, MHA, Founder and President of Guardian Nurses, is nominated by Wharton SBDC for the annual Small Business Association Entrepreneur of the Year award.

2007

Guardian Nurses celebrates its fourth year anniversary by premiering new promotional video “Lighting Patients’ Way Through the Healthcare Maze.”

2006

Based on $1.6 million claims’ savings in its one year pilot program, Law Enforcement Health Benefits (LEHB) extends partnership with Guardian Nurses Healthcare Advocates for another year.

Guardian Nurses Healthcare Advocates is recognized as one of Pennsylvania’s most outstanding small businesses during Pennsylvania Small Business Centers (SBDC) 12th annual Client Exposition, “We Mean Business.”

2005

Law Enforcement Health Benefits (LEHB) representing 7,500 police offers and their families award Guardian Nurses Healthcare Advocates a pilot project to test the impact of clinical intervention on healthcare costs.

2004

Guardian Nurses Healthcare Advocates formally opens its doors with a team of three nurses and ten private clients.

2003

Betty Long RN, MHA, founds Guardian Nurses Healthcare Advocates.

 

Guardian Nurses provides patient advocacy in Philadelphia and nationwide. Email us at [email protected] or call 215.836.0260.

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