Guardian Nurses celebrated its 15th year of improving patient outcomes and lowering healthcare costs with an anniversary party on November 10 in Philadelphia.

Our unique population health program has had a tremendous impact in its first 5 years. Patient outcomes are significantly improved and claims are significantly reduced for the self-insured unions and companies we serve.

When a medical crisis occurs, we step in to provide families and individuals with the medical care and support they need — not cookie-cutter solutions.

Guardian Nurses pioneered this unique program, which is driving superior patient care while holding down costs for employers and union health and welfare funds.

Most staff members have 20+ years of nursing experience but medical know-how is just a start. It also takes empathy, compassion, genuine caring and a sense of humor to be a Guardian Nurse.

Leaving medical decision-making and oversight to professional advocates streamlines patient management, lets business managers handle business, and ultimately contains costs.

You don’t until you or a loved one is ill or injured, and you enter the healthcare maze not knowing which way to turn. That’s when clients call our nurses “Guardian angels.”

Betty Long saw how hard it is for ordinary people to deal with the healthcare system when she stepped in to help a hospitalized uncle and his wife.

Guardian Nurses President/CEO Betty Long was interviewed by Dr. Mehmet Oz about "The Three Questions You Must Ask at Your Next Doctor's Visit" on The Dr. Oz Show.

Host Keira McGuire interviews Betty Long, RN, MHA, about "Five Tips to Make Your Doctor's Visit More Effective" on the WITF-TV show HealthSmart.

TV host Dr. Jo Anne White interviews Betty Long, Guardian Nurses President/CEO, about "Patient Advocacy in Healthcare" on the show Power Your Life, March 26, 2014.

Patients and families speak candidly about the healthcare problems they faced and how Guardian Nurses helped them get what they needed from the healthcare system.

While assisting elderly family members, Betty Long saw the difficulty they had navigating the healthcare system. They needed a patient advocate.