What we promise to patients and their families

You can count on your Nurse Advocate to:

  • BE YOUR GUIDE and advocate during hospitalizations or nursing home stays.
  • DO THE RESEARCH so you have reliable information about treatment options.
  • EXPLAIN EVERYTHING so you can make the best possible decisions.
  • MAKE APPOINTMENTS to get you seen quickly, and go with you if requested.
  • IDENTIFY PROVIDERS for elder services and long-term care placements.
  • GET THINGS YOU NEED such as healthcare equipment and supplies.
  • RESOLVE PROBLEMS with billing, claims and insurance.
  • COACH YOU to better manage chronic health conditions.

Nurse advocates do not:

  • Make decisions for you
  • Make a medical diagnosis
  • Determine fault or legal liability
  • Provide direct nursing care
  • Provide financial management services

 

 

  • We offer responsive individualized care

    When a medical crisis occurs, we step in to provide families and individuals with the medical care and support they need — not cookie-cutter solutions.

  • Do you need a healthcare advocate?

    You don't until you or a loved one is ill or injured, and you enter the healthcare maze not knowing which way to turn. That's when clients call our nurses "Guardian angels."

Recent Individual Post

Send In the Clown

Last week, I was accompanying a patient to a specialist visit when, as we were saying goodbye, I told him...

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