Our nurse advocates have compassion, expertise and experience

Guardian Nurses services are performed by professional registered nurses who have expertise in nursing and health care issues. All of them have outstanding clinical knowledge as well as significant experience managing and coordinating care. Their experience, maturity and knowledge of community resources provide you with your own nurse advocate. You can be assured that each nurse advocate is working solely on your behalf and has your best interests in mind. Below you'll read about a few members of our team (those who were not camera-shy).

  • Betty Long, RN, MHA

    President and Founder Betty Long, RN, MHA, has 25 years nursing experience in clinical, management and consulting capacities. Nurse Long has a long history of healthcare advocacy with special expertise in critical care, long-term care and geriatric care management. She is a member of the Mid-Atlantic Chapter of the Case Management Society of America as well as a member of the National Patient Advocate Foundation Advocates Alliance for Action and the National Association of Women Business Owners. She is a contributing editor for Employee Benefit News and serves on the Advisory Board of the Professional Patient Advocacy Institute. She also shares her expert opinion on Sharecare, an interactive social Q&A website created by Jeff Arnold and Dr. Mehmet Oz in partnership with Harpo Studios, HSW International, Sony Pictures Television and Discovery Communications. Betty Long's blog, Guarding Your Health, provides helpful information on consumer healthcare topics. View Betty's profile on LinkedIn

  • Mary Ellen Bense, RN, BSN

    Nurse Bense brings many years of home care and hospice management, hospital administration and healthcare business expertise to the Guardian Nurses team. Her nursing background also includes working with diverse clinical issues in a range of ages, from children to the elderly in hospital and community settings.

  • Patricia Bernard, RN

    Nurse Bernard's area of expertise is cardiology. She has worked as a cardiovascular researcher and specialized in working with patients with congestive heart failure. Her 25-year nursing career also includes experience in hospice, medical-surgical units and nurse management.

  • Pamela Buckner, RN, BS

    Nurse Buckner brings more than 20 years experience specific to the managed care arena, having worked at several large health insurance companies. Her specialties include claims management and analysis, risk assessment, case and disease management. She also brings direct patient care experience in maternal child health, oncology, and general medical-surgical units.

  • Karen Coughlin, RN, BS

    Nurse Coughlin offers extensive clinical experience in critical care, the operating room and neurology (with an emphasis on epilepsy.) Her 20+ year nursing career includes management and research. She has also served as a legal nurse consultant in the Philadelphia area.